We are so thankful for all of the kind messages and support that we’ve received from our members, and we’re looking forward to being able to welcome you back to your gym soon.
Our physical health has a big impact on how we feel. At times like these, it can be easy to fall into unhealthy patterns of behavior that end up making you feel worse. Try to eat healthy, well-balanced meals, drink enough water and exercise regularly.
Our dedicated Coronavirus page will be updated in line with local UK government directions – if you have any questions in the meantime, please email firstname.lastname@example.org.
We’d like to update you on how we’re adapting to the current situation and how we can help you to continue to #TrainDifferent
ALL MEMBERSHIPS HAVE BEEN FROZEN
We’ve automatically stopped all future payments and frozen all memberships/packages for the foreseeable future - so there’s nothing for you to do. We have removed the £5 freeze fee and memberships will automatically remain frozen for the full length of closure, If there are any payment issues with your account - please contact email@example.com directly.
We’re truly thankful for the loyalty and support of all our members, we are working to ensure all clubs are deep cleaned ready for your return and we look forward to welcoming you back soon.
SUPPORTING YOU TO #TRAINDIFFERENT DURING THIS CLOSURE
We consider our UFC GYM community a family - and we’re here for you. Our UFC GYM community has united across the globe to help you to stay active and continue to #TrainDifferent. So, on socials we’re bringing you:
For all of our members, we will shortly be inviting you to download our NEW APP – UFC GYM UK – which has a range of customizable home workouts, with guides, challenges and exercises from our UFC GYM Nottingham coaches and instructors coming soon! Follow us on socials to keep up to date – UFC GYM Nottingham on Facebook and @ufcgymnotts on Instagram.
Finally, to our UFC GYM community - have focus, have strength, have courage, stay positive, be kind and take care of one another. We empower the fighting spirit in each of you. Stay safe!
UFC GYM Nottingham Team
1. What is going on with my membership during the closure?
Please click above for “UFC GYM Nottingham Member Update” for further details, but all memberships are frozen automatically until we reopen.
2. I have called / OR / emailed to freeze my membership or cancel my membership and have not had a response?
We do ask for members not to cancel in this time of uncertainty – all memberships are frozen, with no payments being taken until we’re back open. We have a small team available to answer any queries via email only so please bear with us whilst we work through our inbox.
3. I have belongings left in a locker, am I able to collect them?
Unfortunately not, we have closed the gym to the public. All items will be available for collection once we reopen.
4. I am waiting for a refund / What’s happening with my refund?
As our locations are now closed, we are unable to process any refunds at this moment in time.
5. How do I cancel my membership?
Please email firstname.lastname@example.org and request our CANCELLATION form. This must be completed as per our cancellation policy – cancelling via your bank may lead to unsettled amounts that are still due as per our membership Terms and Conditions.
6. Will you be providing any home workouts or content?
Absolutely! We are working on a series of social posts which showcases our UFC GYM Coaches and Instructors, full of our #TrainDifferent philosophy. Check out our social pages on Facebook, Instagram and Twitter to see more. Tag us in your posts, we’d love to see your content too.
7. I’ve prepaid for a membership, what happens now?
All memberships are currently frozen, and our team will be in touch once we’re open to discuss the terms of your membership.
8. When do you expect to reopen?
We are following the UK Government guidance, and once we have instruction that it is safe for our staff members, coaching team and members to do so, then we will! We are currently unable to provide a time frame.
9. Can we borrow equipment from the gym?
Unfortunately, we have locked down our site to the public and will not be loaning out any of our equipment during this period. We appreciate people training from home and are creating some exciting home workouts that feature equipment, and those that do not require any at all!
We are also looking to extend an exclusive equipment offer from one of our suppliers – but more information on this to follow once finalised.
10. How are you going to keep us updated?
We will be sending regular emails to all our members as and when we have more information to share. We will also be regularly updating this specific Coronavirus page, as well as social media pages with new information, tips and tricks.
What can help your mental health and wellbeing during this time period:
1. Consider how to connect with others:
Maintaining relationships with people you trust is important for your mental wellbeing. Think about how you can stay in touch with friends and family via telephone, video calls or social media instead of meeting in person – whether it’s people you normally see often or connecting with old friends.
2. Look after your physical wellbeing:
Your physical health has a big impact on how you are feeling emotionally and mentally. At times like these, it can be easy to fall into unhealthy patterns of behaviour which in turn can make you feel worse. Try to eat healthy, well-balanced meals, drink enough water, exercise inside where possible and outside once a day, and try to avoid smoking, alcohol and drugs. If you are able to go outside, consider walking or gardening (keeping the recommended 2 metres from others as outlined in the social distancing guidance).
3. Look after your sleep:
Feeling anxious or worried can make it harder to get a good night’s sleep. Good-quality sleep makes a big difference to how you feel mentally and physically, so it’s important to get enough. Try to maintain regular sleeping patterns and keep good sleep hygiene practices – like avoiding screens before bed, cutting back on caffeine and creating a restful environment.
4. Manage your media and information intake:
24-hour news and constant social media updates can make you more worried. If it is affecting you, try to limit the time you spend watching, reading, or listening to media coverage of the outbreak. It may help to only check the news at set times or limiting to a couple of checks a day. Find a credible source you can trust such as GOV.UK, or the NHS website, and fact check information that you get from newsfeeds, social media or from other people.
For more information, please review the full article available from www.gov.uk, which includes further tips which may help improve your mental or physical health. For a full list of resources, including more ‘stay at home’ tips, please visit: www.gov.uk